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    McKinsey - Operations
Maintenance and operations: Is asset productivity broken? After the challenges of the pandemic and its aftermath, business operations are now dealing with surging energy and input prices, unpredictable supply chains, and volatile…
31 Mar 2023
Advancing metals and mining in Southeast Asia with digital and analytics Southeast Asia’s downstream-processing industry has recently seen rapid growth and expansion. Much of this industry is concentrated in Indonesia, with a smaller but significant presence…
31 Mar 2023
The next frontier of customer engagement: AI-enabled customer service How to engage customers—and keep them engaged—is a focal question for organizations across the business-to-consumer (B2C) landscape, where disintermediation by digital platforms continues to erode…
27 Mar 2023
A new operations formula for the chemicals sector The chemicals industry produces many of the key ingredients of the modern world, and in 2021, as the global economy roared back into post-COVID-19 life,…
24 Mar 2023
Skinny design: Smaller is better The concept of skinny design—making product packaging smaller—has potential benefits for consumers, retailers, and the environment. This episode of McKinsey Talks Operations explores cost savings,…
24 Mar 2023
McKinsey Talks Operations Podcast | Operations The next normal demands agility, flexibility, and resilience. Join us on McKinsey Talks Operations, a podcast where the world’s C-suite leaders and McKinsey experts cut…
22 Mar 2023
Battery 2030: Resilient, sustainable, and circular This work is independent, reflects the views of the authors, and has not been commissioned by any business, government, or other institution. Global demand for…
18 Mar 2023
Bridging the copper supply gap Decarbonization is one of the greatest challenges of the 21st century. In 2015, governments around the world committed to binding targets, with the goal of…
18 Mar 2023
John Chambers: ‘Breaking away during the tough times is when the next generation of great companies gets formed’ As CEO of Cisco Systems from 1995 to 2015, John Chambers transformed the technology company into one of the great internet-era success stories, growing annual…
18 Mar 2023
Beyond the anecdote: True drivers of digital-delivery performance Organizations across all sectors are under increasing pressure to create value and deliver results. From navigating the global pandemic and hybrid work environment, to managing…
16 Mar 2023
Battery recycling takes the driver’s seat As electric mobility increases globally, so does the need for electric-vehicle (EV) batteries. This demand has led to considerable growth in battery production, with over…
16 Mar 2023
Making the leap from R&D to fully integrated biotech for first launch The share of new molecular entities (NMEs) from first-time launchers has dramatically increased over the past decade.1 From 2017 to 2021, 42 percent of NMEs were…
16 Mar 2023
The next chapter: Lighthouses shape the Fourth Industrial Revolution Five years after its founding, the Global Lighthouse Network, a World Economic Forum initiative in collaboration with McKinsey & Company, is no longer a vision…
14 Mar 2023
Digital twins: Flying high, flexing fast After discussing the fundamentals of digital twins and the opportunities they offer, we’re expanding our exploration by taking a look at how digital methods help…
14 Mar 2023
Deep learning in product design For decades, digital technology has been quietly revolutionizing the world of engineering design. Three-dimensional digital models have supplanted drawings, and the development of simulation software…
14 Mar 2023
114 down, 10 million to go: The Global Lighthouse Network’s mission Members of the Global Lighthouse Network have become a source of inspiration. With more than 100 sites worldwide, they are beacons of light showing the…
14 Mar 2023
The continuing evolution of the Global Lighthouse Network The Global Lighthouse Network is a World Economic Forum initiative in collaboration with McKinsey. It examines the future of operations and considers how Fourth Industrial…
14 Mar 2023
Digital transformation to achieve operational excellence By powering the principles of operational excellence with digital and analytics, and adding a laser focus on holistic impact, companies can achieve a true step change…
10 Mar 2023
Taking off: Scaling complex manufacturing in the aerospace industry Original equipment manufacturers (OEMs) in the aerospace industry are facing unprecedented challenges and uncertainty. Inflation is at a four-decade high, labor markets are tight, skilled…
10 Mar 2023
Procurement 2023: Ten CPO actions to defy the toughest challenges Procurement leaders who had hoped that macroeconomic conditions in 2023 would make their jobs easier than last year are already disappointed. As the new year began,…
08 Mar 2023
The circular cement value chain: Sustainable and profitable Cement and concrete are the linchpins of the built environment. Its global demand has nearly tripled over the past 20 years. Yet despite cement’s ubiquity,…
08 Mar 2023
Value, speed, and scale: A new era for operations in Asia As Asia moves into the third year of the pandemic—against the backdrop of geopolitical and climate emergencies—inflation, scarcity, and volatility have become the new normal.…
05 Mar 2023
Failure is not an option: How to get resilience right If the past three years have taught Asian business leaders anything, it is to expect the unexpected. A pandemic. A war in Europe. Inflation. And…
05 Mar 2023
Semiconductor fabs: Construction challenges in the United States The semiconductor industry is booming, with expected average annual growth of 6 to 8 percent through 2030 and yearly revenues forecasted to reach $1 trillion.…
05 Mar 2023
Power spike: How battery makers can respond to surging demand from EVs As the world shifts up a gear in its transition to electric vehicles, the demand for batteries has skyrocketed in major automotive markets in Europe…
05 Mar 2023
Performance through people: Transforming human capital into competitive advantage At a glance When companies emphasize skill development, it pays off for workers. Skills learned on the job contribute 46 percent of the average person’s…
05 Mar 2023
Indirect manufacturing costs: An overlooked source for clear savings Production-related indirect functions—namely engineering, quality management, and production management—are core functions involved in bringing products to life. These, along with maintenance and supply-chain management, make…
03 Mar 2023
Human capital explained: How experience changes careers In this episode of the new Future of Asia Explains Podcast series, Kanmani Chockalingam, co-author of the recent McKinsey report on human capital, clarifies how…
03 Mar 2023
Forward Thinking on how to get remote working right with Nicholas Bloom In this episode of the McKinsey Global Institute’s Forward Thinking podcast, co-host Michael Chui talks with Nicholas Bloom. Bloom is the William Eberle Professor of…
03 Mar 2023
European Transformation Summit: Fresh leadership perspectives Transformation leaders and other C-suite executives around the world continue to pursue ambitious transformation programs for reasons that have remained consistent over time: they seek…
03 Mar 2023
    Yale - Operations
Wastewater Can Reveal How Many of Us Have Gotten COVID-19 Wastewater Can Reveal How Many of Us Have Gotten COVID-19btm25@yale.edu Mon, 04/25/2022 - 16:07 Research Edward H. Kaplan William N. and Marie A. Beach Professor…
25 Apr 2022
Edward Kaplan: What Does Wastewater Reveal about COVID-19? (Health & Veritas Ep. 26) Edward Kaplan: What Does Wastewater Reveal about COVID-19? (Health & Veritas Ep. 26)btm25@yale.edu Thu, 03/24/2022 - 10:30 Faculty Viewpoints Howard P. Forman Professor of Radiology…
24 Mar 2022
Study: An Abundance of Media Fuels Polarization Study: An Abundance of Media Fuels Polarizationbtm25@yale.edu Wed, 03/09/2022 - 12:47 Research Vahideh Manshadi Associate Professor of Operations Data Media/Entertainment Operations Square Sea 175837 Recent…
09 Mar 2022
Does Scoring a Goal Right Before Halftime Increase a Soccer Team’s Chance of Winning? Does Scoring a Goal Right Before Halftime Increase a Soccer Team’s Chance of Winning?btm25@yale.edu Mon, 02/21/2022 - 14:14 Research Nils Rudi Professor of Operations Management…
21 Feb 2022
The Missing Links in the Supply Chain  The Missing Links in the Supply Chain btm25@yale.edu Mon, 11/22/2021 - 15:22 Three Questions Sang Kim Professor of Operations Management Operations Wide 175780 Trying to track…
22 Nov 2021
How to Distribute Scarce Medical Supplies in a Pandemic—and Do It Fairly How to Distribute Scarce Medical Supplies in a Pandemic—and Do It Fairlybtm25@yale.edu Thu, 08/26/2021 - 15:09 Research Vahideh Manshadi Associate Professor of Operations Scott Rodilitz…
26 Aug 2021
Blockchain Technology Can Help Consumers Tip Farmers—But Should It? Blockchain Technology Can Help Consumers Tip Farmers—But Should It?btm25@yale.edu Mon, 08/09/2021 - 13:19 Research Saed Alizamir Associate Professor of Operations Management Operations Technology Square Mint…
09 Aug 2021
Does the Location of a Hospital Room Affect Quality of Care? Does the Location of a Hospital Room Affect Quality of Care?btm25@yale.edu Wed, 06/02/2021 - 14:16 Research Lesley Meng Assistant Professor of Operations Management Operations Healthcare…
02 Jun 2021
How Better Mobile Crowdsourcing Can Help Combat Food Waste and Feed the Hungry How Better Mobile Crowdsourcing Can Help Combat Food Waste and Feed the Hungrybtm25@yale.edu Thu, 04/08/2021 - 09:22 Research Vahideh Manshadi Associate Professor of Operations Scott…
08 Apr 2021
‘Snapshots’ of Migrants in Mexico Suggest U.S. Undocumented Population Is Much Larger than Previous Estimates ‘Snapshots’ of Migrants in Mexico Suggest U.S. Undocumented Population Is Much Larger than Previous Estimatesbtm25@yale.edu Wed, 01/13/2021 - 14:51 Research Edward H. Kaplan William N.…
13 Jan 2021
In Defense of (Mathematical) Models In Defense of (Mathematical) Modelsbtm25@yale.edu Tue, 10/13/2020 - 14:48 Faculty Viewpoints Edieal J. Pinker Chief Academic Officer, Deputy Dean & BearingPoint Professor of Operations Research…
13 Oct 2020
    HBR - Operations
A Smarter Strategy for Using Robots Despite advances in automation technology, the promise of productive and flexible automation, with minimal involvement of human workers, is far from reality, for two main…
17 Feb 2023
The CEO of Pfizer on Developing a Vaccine in Record Time On March 19, 2020, as Covid-19 swept across the world, Bourla challenged everyone at Pfizer and its partner BioNTech—a German company focused on cancer immunotherapies—to…
01 Feb 2023
Overselling Sustainability Reporting For two decades progressive thinkers have argued that a more sustainable form of capitalism would arise if companies regularly measured and reported on their environmental,…
22 Jan 2023
The Circular Business Model More and more manufacturing companies are talking about what’s often called the circular economy—in which businesses can create supply chains that recover or recycle the…
18 Jan 2023
    Wharton - Operations
How to Avoid Burnout for Shift Workers Just-in-time scheduling is great for employers but exhausting for employees. A new Wharton study offers scheduling alternatives to help firms reduce turnover and retain staff.…
28 Mar 2023
Transformative Change Starts With Responsible Research Responsible research can help businesses and leaders gain a sustainable edge in today’s volatile markets, write Wharton Dean Erika James and INSEAD Dean Ilian Mihov.…Read More
28 Feb 2023
How to Bring Your Cultural Identity to Work When cultural minority employees talk about their race, ethnicity, or nationality in meaningful ways with colleagues, it can lead to more inclusivity, according to new…
28 Feb 2023
How India’s CSR Experience Can Shape ESG Strategies New research co-authored by Wharton’s Aline Gatignon offers unprecedented insights into how a variety of firms choose to spend Corporate Social Responsibility (CSR) funds across…
28 Feb 2023
A Simple Intervention That Can Reduce Turnover Work can be hard, but it shouldn’t be hard all the time. New research co-authored by Wharton’s Maurice Schweitzer shows that overloading workers with too…
17 Jan 2023
Why Hybrid Work Will Reign in 2023 Wharton management professor Martine Haas says now that hybrid work has been around for a while, companies need to spend the next year figuring out…
17 Jan 2023
How Divestiture Can Create Corporate Value Divestiture is an important strategy for a company seeking healthy financial growth, one that is often overlooked. In her new book, Wharton’s Emilie Feldman explains…
17 Jan 2023
Does a Woman’s Biological Clock Have a Price? Research by Wharton’s Corinne Low examines the economic trade-offs women face in balancing career and family timing, and the need for more gender-equitable policies.…Read More
10 Jan 2023
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